BELLADRESS S.R.L. guarantees a full refund of the returned items 14 days after receipt of the ordered items in accordance with section 5 (Withdrawal of Order), provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered or worn (other than to try the item on) and that any labels or tags should be intact. All our parcels contain a pre-printed return form for you to use if you decide to return any items. You will be refunded by bank transfer to the bank account that we will request from you.
Bear in mind BELLADRESS will not accept carriage due or payment on delivery and will not pay the delivery or return charges.
If you would like to return the product, please use the following steps to return BELLADRESS company items: 1) Fill in the return form and tick the box that best explains the reason for the return. 2) The price of the returned product must correspond to the price on the invoice, without the delivery price you paid for the purchase. If the price will be different or higher the difference of money + customs duties will be deducted from the money for return. If you have lost your return form, you can print it →HERE or contact Customer Service for assistance: